# Shipping & Return Policy | CheapPartz

Our guarantee is simple: if a part doesn't work as advertised, we'll replace it or refund your money.

## Shipping Times

Orders ship within 2-3 business days and typically arrive within 14 days of the order date. Shipping cost is calculated at checkout and is the customer's responsibility. Need it sooner? Contact us — expedited shipping can often be arranged on request.

## 30-Day Return Window

You have 30 days from the delivery date to request a return, replacement, or refund. Contact us with your order number and the reason for the return.

## Condition for Return

Parts should be returned unused and in their original packaging whenever possible. If a part arrived defective, damaged, or isn't what you ordered, let us know right away.

## Return Shipping

The customer is responsible for return shipping costs. We'll confirm the return address and any other details when you contact us to start the process.

## How to Start a Return

Reach out to our Ohio-based team:

- Phone: (419) 656-1730 (tel:+14196561730)
- Email: info@cheappartz.com (mailto:info@cheappartz.com)

Have a question before you buy? Contact us: https://cheappartz.com/contact/

Last updated: 2026-09-23