Shipping & Return Policy
Our guarantee is simple: if a part doesn't work as advertised, we'll replace it or refund your money. Period. No fine print, no runaround.
Shipping Times
Orders ship within 2-3 business days and typically arrive within 14 days of the order date. Shipping cost is calculated at checkout and is the customer's responsibility. Need it sooner? Contact us — expedited shipping can often be arranged on request.
30-Day Return Window
You have 30 days from the delivery date to request a return, replacement, or refund. Contact us with your order number and the reason for the return, and we'll get it sorted.
Condition for Return
Parts should be returned unused and in their original packaging whenever possible. If a part arrived defective, damaged, or isn't what you ordered, let us know right away — we want to make it right.
Return Shipping
The customer is responsible for return shipping costs. We'll confirm the return address and any other details when you contact us to start the process.
How to Start a Return
Reach out to our Ohio-based team and we'll walk you through it:
Have a question before you buy? Contact us — we're happy to help you find the right part the first time.